The San Diego Convention Center’s housing staff is the best in the business when it comes to personalized service and creating customized housing solutions to match your specific needs. In addition, we have web-based technology to manage and process room block inventory, providing attendees with even greater flexibility. It’s the perfect combination of technology and personal service!
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Housing Services
Room Block Management
- Dedicated housing specialist throughout the housing process
- Sub-block management
- 24-hour access to pickup reports by participating hotels
- Pick up flow monitoring
- Electronic access to manage rooming list
- Assistance in locating additional overflow hotel inventory
- On-site housing and solutions desk staffed on event dates
Technology
- Real-time internet reservations processing and reporting capabilities for you and your contracted hotels
- Customized auto rooming list download services to hotel systems
- Proprietary and technology e-commerce for security and safety
Reporting
- Available 24/7 to review room blocks, to verify if VIP or exhibitors secured rooms and countless other options
- Customizable pace reports for pick up patterns
- Post report package for final pick up numbers, booking patterns and audit results
Reservations
Internet
- Real time reservations
- Electronic acknowledgement
- 24/7 access
Telephone, Fax and Mail
- Fully staffed, knowledgeable customer service agents
- Dedicated toll-free number
- Immediate verbal, faxed or US Mail confirmation
Reservations after the cut off date
- Combined with hotel pickup reports, provides an accurate history of total room utilization
- Accommodations can be arranged through our ARES partnership for attendees who could not secure a room before cut off. This is a complementary service to you.
- Detailed report with information about where individuals who missed the cut off stayed
Attrition Management
Are you worried about attrition? The San Diego Convention Center’s housing staff can help by:
- Monitoring attrition by managing release dates and coordinating room block changes
- Offer solutions to help direct attendees to hotels that have attrition
- Complementary room block audit after event dates to capture rooms booked around the block.* In cooperation with your room block hotels.
Contact Housing Services for more information.
